Where we ship.
All 50 US states. International shipping is not available yet — we are working on it. Canada and Mexico are the next targets.
Vol. I · Shipping Policy
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USPS · $1.50 flat
Shipping Policy.
$1.50 flat rate to all 50 US states. Ships in a flat envelope via USPS. Every order is packed by hand by one of the founders.
How much it costs.
$1.50 flat rate. Every order. No surprises.
We designed the packaging specifically to ship in a standard flat envelope — two flat bags that fit in a mailer without needing a box. That is how we keep shipping at $1.50.
How long it takes.
Orders are processed within 1–3 business days. We ship via USPS. Most deliveries arrive within 3–7 business days depending on your location.
Who ships your order.
One of the founders. Every order is packed by hand. There is no warehouse — just Saif, making sure the product gets to you right.
What you receive.
Every order includes:
A sealed, resealable bag — your blend, shipped sealed, with a cedar measuring scoop tucked inside. Reseal between uses so the last scoop tastes as clean as the first.
A note on the 150-serving size: the largest tier ships in two sealed bags instead of one — easier to seal, easier to keep fresh across 150 scoops.
The flat packaging is part of the product design. It is not a compromise — it is how we keep shipping affordable.
Order tracking.
Orders ship via standard USPS mail. If your order has not arrived within 7 business days, contact us at zimzamlabs@gmail.com with your order number and we will investigate.
§ Questions
Email us any time.
zimzamlabs@gmail.com — typical reply within 48 hours.