Vol. I · Shipping Policy · USPS · $1.50 flat

Shipping Policy.

$1.50 flat rate to all 50 US states. Ships in a flat envelope via USPS. Every order is packed by hand by one of the founders.

§ I

Where we ship.

All 50 US states. International shipping is not available yet — we are working on it. Canada and Mexico are the next targets.

§ II

How much it costs.

$1.50 flat rate. Every order. No surprises.

We designed the packaging specifically to ship in a standard flat envelope — two flat bags that fit in a mailer without needing a box. That is how we keep shipping at $1.50.

§ III

How long it takes.

Orders are processed within 1–3 business days. We ship via USPS. Most deliveries arrive within 3–7 business days depending on your location.

§ IV

Who ships your order.

One of the founders. Every order is packed by hand. There is no warehouse — just Saif, making sure the product gets to you right.

§ V

What you receive.

Every order includes:

A sealed, resealable bag — your blend, shipped sealed, with a cedar measuring scoop tucked inside. Reseal between uses so the last scoop tastes as clean as the first.

A note on the 150-serving size: the largest tier ships in two sealed bags instead of one — easier to seal, easier to keep fresh across 150 scoops.

The flat packaging is part of the product design. It is not a compromise — it is how we keep shipping affordable.

§ VI

Order tracking.

Orders ship via standard USPS mail. If your order has not arrived within 7 business days, contact us at zimzamlabs@gmail.com with your order number and we will investigate.

§ Questions

Email us any time.

zimzamlabs@gmail.com — typical reply within 48 hours.

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